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    ONLINE  COMMUNITY  -  Domain  Super  Pack  Extra

INCREDIBLE BONUS! Included FREE in the Domain Super Pack for Online Communities is Chatterbox™ Lists and Chats - a savings of $11.95/month! Every community member will automatically have a Chatterbox™ account and the community administrator/manager will have the ability to create Chatterbox™ Discussion Lists and Chat Rooms for use by community members. The manager will also be able to use Chatterbox™ to provide live chat support in the community and/or on the web site.
With the Domain Super Pack for Online Communities, your domain is setup for use with everything included in the Online Community Package, including the free web site, all community web pages, all web tools (e.g. chat room, discussion forum, Match Maker, classifieds), and community members' webmail/email, Chatterbox™ instant messaging*, and web sites! If you want to present a uniform and professional image to the public, this Extra is a must-have. [Price]
IMail® List
List ArchivesDiscussion Forum

Polls
Knowledge Base
Community Blog
Community Web Pages
Members' Chatterbox*
Members' Control Panels
Members' Web Sites
Members' Email Addresses
Members' WebMail
Live Help
Chat Room
Classifieds
Web Calendar
Match Maker
File Sharing
*The subdomain used by the online version of Chatterbox™, chatterbox.webhelps.com, cannot be changed. However, (a) your members will login to Chatterbox™ using your domain, and (b) you should provide a link for your members to use the Windows® download version of Chatterbox™, which bypasses the online login.
If possible, order this Extra *before* your first member joins.
 
INSTRUCTIONS - What you need to do
You must use a fully-qualified domain (yourdomain.com) that is not already in use (e.g. your web site and/or email). A subdomain (word.yourdomain.com) will not work. We recommend you use the free domain that is included with your Online Community Package. If you do not already have a domain, and do not want to use your free domain with the Super Pack, we suggest registering a domain with us. We have the largest domain inventory on the Web, offering every possible domain extension, a large suite of free security and management tools, and the ability to easily and conveniently manage your domain through your WebHelps Account Manager. Contact your Support Team for assistance for information and assistance.
Set your domain's Host Name (also called DNS or Name Server) and IP address to:
Host Name: ns.rackspace.com
IP Address: 207.235.16.2 (primary)
Host Name: ns2.rackspace.com
IP Address: 207.71.44.121 (secondary)
Immediately following your Domain Super Pack signup, a link for Super Pack Links will display in the Customization Manager of your Online Community Manager. You may use the information provided to create navigation links on your community's customization template. However, the links will not work until your Super Pack has been fully installed. Installation must be done manually and takes several hours to complete, including propagation. A day or two following signup, you will be contacted by a Community Specialist who will give you a progress report.
Please note: Refunds will not be issued for the Domain Super Pack Extra under any circumstances. Please read our Refund Policy
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