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LISTSERV® CUSTOM DOMAIN EXTRA

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Use your domain or subdomain with all your LISTSERV® Lists!

A free domain is included with your WebHelps subscription. During signup, you will choose how to use your free domain. You may select to use it with your LISTSERV® Lists and the usual setup fee will be waived. The information on this page applies only to using a domain or subdomain other than the free domain.

You may use your domain with all your LISTSERV® lists. If you elect to archive list emails, the URL (link) to your LISTSERV® List Archives will use also use your domain.

Unlike most companies offering this service, we charge only a one-time setup fee of $10.00 (rather than an ongoing fee).

YOUR INSTRUCTIONS

OPTION A: You *must* follow steps 1-3 below, if your domain (e.g. yourdomain.com) is being used in any way. If your domain is NOT in use, you may use either Option A or Option B.

1. Contact your domain host's support department (usually where you registered your domain), or use the online domain management forms provided by your domain host.

2. Create a subdomain, such as lists.yourdomain.com, discuss.yourdomain.com, or newsletter.yourdomain.com. You may not use: listerv.yourdomain.com, as the word "listserv" is a registered trademark owned by LSoft.

3. Point the subdomain's hostname A Record to 174.141.229.14.

4. Create an MX Record for the new subdomain, with your subdomain as the Target.

NOTE: This is the most common method for using your domain with your lists.

OPTION B: If your domain is NOT in use, you may follow Steps 1-3 below, or use Option A above, as you prefer:

1. Contact your domain host's support department (usually where you registered your domain), or use the online domain management forms provided by your domain host.

2. Point the domain's A Record to 174.141.229.14.

3. Create an MX Record for your domain, with your domain as the Target.

Note: Eudora users will not be able to send mail to the list using your domain/subdomain, unless they disable the SMTP check Eudora performs prior to sending an email [instructions.

We must manually setup your domain/subdomain on the LISTSERV® server. Although your list(s) can be immediately used with any of the default domains, please plan on waiting 24 hours before you can use your domain/subdomain with your list(s). Custom domain orders are completed in the order received. If you require expedited service, please submit a Help Ticket explaining your need. You may create your LISTSERV® List prior to receiving confirmation from the LISTSERV® Administrator that your domain/subdomain has been setup on our servers. The list can be configured to use your domain/subdomain at any time.

To easily check to make sure your domain/subdomain is pointed correctly to the LISTSERV Server, go to NWTools.com, and perform a DNS query.